![]() Head to “Getting in-person activation and support help”.While the Uber website doesn’t provide a mass database of existing Uber Greenlight locations, you can easily find locations near you by using your Uber Driver app. Finding Your Uber Greenlight Hub Location In addition, Greenlight Hubs often function as centers for new driver trainings, driver events, and much more. Uber experts want to help you drive with Uber whenever possible, so you know their attention will be on you.īeyond general support for drivers, many Greenlight Hubs also provide free vehicle inspections for drivers to help them keep up with their annual inspection, which is an Uber vehicle requirement. If you’re interested in signing up, experts will help you get started, and even complete the sign-up process if you meet driver requirements and bring the necessary documents with you. Understand why your account was deactivatedĮven prospective Uber drivers can visit Greenlight Hubs for support.Learn about your payment schedule and how fares work.What Uber Greenlight experts can do is explain what’s currently in place or help you troubleshoot general issues.įor example, Greenlight experts will help you: These Greenlight locations are purely dedicated to providing driver support, and their staff members likely don’t have much say on marketing practices, fare changes, or operational policies. It’s important to remember that Uber Greenlight locations are not synonymous with Uber headquarters or Uber offices. ![]() Greenlight Spots are typically small booths or pop-up kiosks located within another location.įor example, many of these unique Uber support locations are situated within Sprint stores, Sears Auto Centers, hotels, and shopping malls.Ĭompared to Greenlight Hubs, Greenlight Spots have far fewer employees available - often only one - but you can also expect a lower volume of driver-partners waiting for help. While high-traffic areas may find brick-and-mortar locations dedicated to Uber drivers, Uber Greenlight Spots make up the majority of help centers. Greenlight Hub locations aren’t the only driver support centers that the company offers. Think of it as a trip to the DMV, but with a better user experience. Receiving support is simple at Greenlight Hub locations.Īll you need to do is sign in via iPad, take a seat, and wait your turn until an Uber employee calls you over to assist with your situation. These locations tend to be fairly large, with a handful of staff members prepared to help you with anything from new driver onboarding to demos of Uber Driver app features. Uber Greenlight Hubs are in-person support centers that connect Uber drivers to dedicated one-on-ones with company experts.
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